Customer Relations and Customization
Spectral Technology Maritime Software Systems are designed with the philosophy to minimize the work required for program updates, backups, and other required maintenance.
"Tailored Software Solutions and Enduring Business Partnerships"
At Spectral, we recognize the distinct management systems that each company employs. The methods used to handle internal processes such as recruitment, documentation, planning, and seafarers' compensation are inherently unique. To address this diversity, our software systems come equipped with robust built-in capabilities for configuration and personalization. However, it's plausible that a company might require additional features or reports to support specific processes.
Our commitment extends to fostering enduring relationships with our valued customers, grounded in a deep understanding of their operational methodologies. As part of our dedication, we offer long-term service agreement options alongside providing our applications. This ensures that our solutions align seamlessly with the individualized needs of each customer, enhancing operational efficiency and effectiveness.
"Tailored Maritime Solutions: Customization and Integration for Your Unique Needs"
We offer to customize the MPS and SAS applications to the exact requirements of our clients. All our applications are integrated but they can also work without any connection to the other programs in our portfolio.
The applications are using a similar menu system and same basic approach to their "look".
Work and Rest Hours (WRH) is normally not customized but we add features based on suggestions from clients in case it's concluded it will also benefit our other clients using WRH.